Refund Policy

Last updated: April 19, 2026

The Free Version

CutDeck's silence cutter is free, forever, with no payment method required. Before subscribing to CutDeck Pro, you can use the free version as long as you like to make sure CutDeck works on your system. This is the primary way to try CutDeck before any money changes hands.

The 30-Day Guarantee

If you decide within 30 days of your first paid charge that CutDeck isn't working for you, we'll refund your full subscription fee. Just email support@cutdeckapp.com with the email address you used to purchase, and we'll process the refund.

You don't need to give a reason. We'd love to hear feedback to make the product better, but a refund request is a refund request.

After the First 30 Days

Subscriptions are billed monthly. You can cancel at any time through your Gumroad account. Your subscription will remain active until the end of the current billing period, then stop renewing.

We do not issue partial refunds for unused portions of a billing period after the 30-day window.

Exceptions

We reserve the right to deny refund requests in cases of clear abuse, including but not limited to:

• Requesting a refund for multiple months after continued use.
• Violation of our Terms of Service.
• Chargebacks initiated without first contacting us.

How to Request a Refund

Email support@cutdeckapp.com with:

• The email address you used to purchase.
• The approximate purchase date (if known).

Refunds are processed through Gumroad within 1-3 business days. Depending on your bank, the funds may take an additional few days to appear on your statement.

Cancelling Your Subscription

To cancel (without requesting a refund), log in to your Gumroad library, find your CutDeck subscription, and click "Cancel subscription." You will retain access until the end of your current billing period.

Questions?

Email us anytime at support@cutdeckapp.com.